Privacy Policy
Effective Date:
At Vomrelonxly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our curtain and textile design services.
Information We Collect
We collect information that you provide directly to us when you:
- Request a consultation or quote for curtain and textile services
- Submit inquiries through our contact form
- Visit our showroom and provide contact details
- Place orders for curtain design and installation services
- Subscribe to our updates or communications
The types of information we may collect include:
- Name and contact information (email address, phone number, postal address)
- Property details and measurements for curtain projects
- Design preferences and style requirements
- Payment information for processing transactions
- Communication history related to your curtain project
How We Use Your Information
We use the information we collect for the following purposes related to our curtain and textile services:
- Providing consultations and creating custom curtain designs
- Processing orders and coordinating installation services
- Communicating about your project status and appointments
- Responding to inquiries and providing customer support
- Improving our curtain design services and customer experience
- Sending relevant information about new textile collections and services
- Maintaining records for warranty and service purposes
Information Sharing
Vomrelonxly does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist in delivering curtain installation and related services
- With fabric suppliers and manufacturers as necessary to fulfill your order
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure storage of physical and digital records
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
- Secure communication channels for sensitive information
Your Rights
Under New Zealand privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Privacy Commissioner if you believe your privacy has been breached
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:
- Duration of your curtain project and installation warranty period
- Legal and regulatory requirements for business records
- Legitimate business purposes such as dispute resolution
Cookies and Website Usage
Our website may use essential functionality to improve your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites, such as fabric manufacturer sites or design inspiration resources. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our curtain and textile services are intended for adults. We do not knowingly collect personal information from children under 16 years of age.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Vomrelonxly
38 George Street, Mount Eden
Auckland 1024, New Zealand
Phone: +64 9 379 5599
Email: hello@vomrelonxly.world
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